Discover how BaptistCare revolutionised care services through a Gen AI Proof of Concept with QTX. Explore AI-driven personalisation, predictive analytics, NLP, and adaptive infrastructure for enhanced patient care and operational efficiency.

In this detailed case study, we delve into the transformative journey undertaken by Whiddon, a leading aged care provider, in partnership with QTX. Faced with the challenge of outdated data management systems that hindered operational efficiency and decision-making, Whiddon embarked on a comprehensive data transformation journey.

LDK Seniors’ Living was established more than 20 years ago with the mission to create a solution that encapsulates people’s current and future needs in the aging journey. Their vision revolves around creating vibrant communities where seniors can lead fulfilling lives, retaining their independence while receiving the care they require.

Yarpa Indigenous Business and Employment Hub, a cornerstone in supporting Indigenous entrepreneurship and business growth in New South Wales, faced significant challenges with their Dynamics 365 CRM system.

Time for onboarding new users was recognised by our client as one of their main internal bottlenecks causing pain to multiple areas of the business: HR, payroll, IT Infrastructure, and others.

The new Analytics Interface delivered by Qtx leveraged the business intelligence capabilities of Power Bi to turn organisation’s underlying data sources into coherent, visually immersive, and interactive insights.

For more than a century our client has been providing care to older people and services to the vulnerable via a variety of not-for-profit activities, including residential care, retirement living and aged care at home.